shipping-policy

Shipping Policy

At POPOKID, we are committed to delivering your orders safely and efficiently. Please review our shipping policy to understand how we handle your purchases.

Shipping Locations

We currently ship to customers within the United States. For international shipping inquiries, please contact us at Hello@popokid.com.

Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Please note that orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods & Delivery Times

We use trusted carriers to ensure your items arrive quickly and safely. Estimated delivery times are as follows:

Standard Shipping: 5–7 business days
Expedited Shipping: 2–3 business days
Overnight Shipping: 1 business day

Delivery times may vary depending on your location and unforeseen circumstances, such as weather delays.

Shipping Costs

Shipping costs are calculated at checkout based on the weight of your order and your chosen shipping method. Occasionally, we offer free shipping promotions—please check our website for current offers.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Use this number to track your package on the carrier’s website.

Address Accuracy

Please ensure that the shipping address you provide is complete and accurate. POPOKID is not responsible for delays or lost packages due to incorrect addresses.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at Hello@popokid.com or 714-222-6500. We will work with the carrier to resolve the issue and ensure your satisfaction.